At Dubai Candle Company, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services.
Information We Collect
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, and billing/shipping address.
- Payment Information: For purchases, we collect payment details securely through trusted third-party payment processors.
- Browsing Data: We use cookies and similar technologies to gather data about your interactions with our website, such as pages visited, time spent, and preferences.
How We Use Your Information
- To process and fulfill your orders efficiently.
- To communicate with you about your purchases, promotions, or updates.
- To improve our website, products, and customer experience.
- To send personalized offers and recommendations tailored to your preferences.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information. However, we may share your data with:
- Service Providers: Trusted partners who assist in order processing, shipping, and marketing campaigns.
- Legal Obligations: If required by law or to protect our legal rights.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption to ensure secure transactions.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once this period ends, your data will be securely deleted.
Cross-Border Data Transfers
If your personal information is transferred outside the UAE, we ensure it is protected through appropriate safeguards, such as contractual agreements or compliance with applicable data protection laws.
Data Breach Notification
In the unlikely event of a data breach that may affect your personal information, we will notify you promptly and provide details of the breach, including any recommended actions to protect your data.
Your Rights
- Access and Update: You can access and update your personal information by contacting us.
- Opt-Out: Unsubscribe from our promotional emails at any time using the link provided in each email.
- Delete Data: Request deletion of your personal information unless required for legal or operational purposes.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Changes to the Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review it regularly for updates.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, feel free to contact us at:
Dubai Candle Company Email: lara87-tihonova@mail.ru Phone: +971-123-4567
Your trust matters to us, and we are committed to ensuring your privacy is always protected.